Privacy Policy
Last Updated: August 25, 2026
Upstream For Artists (“Upstream,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, purchasing our services, submitting music for review, communicating with us, or otherwise interacting with our services.
Upstream For Artists is a trade name operated by T Maxwell Enterprises, LLC, an Oklahoma limited liability company.
This Privacy Policy explains what information we collect, why we collect it, how we use and share it, and the choices you may have regarding your information.
1. Information We Collect
Depending on how you interact with Upstream, we may collect the following types of information:
Personal and Contact Information
We may collect information such as:
Your name
Email address
Artist or professional name
Contact information
Account or order information
Electronic signatures
Information you voluntarily provide through forms, messages, questionnaires, or communications with us
Music and Creative Submissions
When you purchase or use an Upstream service, you may provide:
Audio files
Links to music
Song titles
Artist and project information
Lyrics
Album, EP, or single information
Artwork or other supporting materials
Information or questions you would like a reviewer to consider
Other creative materials voluntarily submitted as part of the service
Submitting music or other creative material to Upstream does not transfer ownership of that material to Upstream. You retain your ownership rights in your original music and creative works, subject to any separate agreement you enter into with us.
Payment and Transaction Information
Payments for Upstream services are processed through third-party service providers, including Squarespace and its supported payment processors.
We may receive information about your transaction, such as the service purchased, payment status, transaction amount, and related order information.
Upstream does not directly store your complete payment card information when payment information is handled by our third-party payment processors.
Website and Technical Information
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type
Device information
Pages visited
Approximate location based on technical information
Referral source
Website interactions
Cookies and similar technologies
Analytics and performance information
We may use Squarespace analytics and other analytics, advertising, or measurement technologies to understand how visitors interact with our website and improve our services.
2. How We Use Your Information
We may use the information we collect to:
Process purchases and provide Upstream services
Match or provide submitted music to appropriate Upstream personnel or reviewers
Allow reviewers to listen to and evaluate submitted music
Create and deliver reviews, feedback, scorecards, or other purchased deliverables
Confirm orders and submissions
Communicate with customers regarding their purchases
Provide customer support
Maintain records of transactions and agreements
Verify electronic signatures or acknowledgments
Operate and improve our website and services
Analyze website traffic and usage
Detect fraud, abuse, security threats, or violations of our policies
Comply with legal and regulatory obligations
Protect the rights, property, and safety of Upstream, our customers, reviewers, and others
Email addresses collected during our submission and order process may be used to send confirmations, service-related communications, requested deliverables, customer-support communications, and other communications directly related to the customer's interaction with Upstream.
If we use email addresses for promotional or marketing communications beyond these service-related purposes, we will provide applicable choices to unsubscribe or opt out.
3. Submitted Music and Reviewer Access
Upstream's services require certain music and creative submissions to be accessed by individuals involved in providing the purchased service.
By submitting music or other creative materials to Upstream, you understand that the materials may be accessed by authorized Upstream personnel and, when necessary, reviewers or service providers involved in completing your order.
Access to submitted materials is intended to be limited to legitimate business purposes related to providing, administering, supporting, or improving the service.
Upstream does not claim ownership of your submitted music solely because you submitted it for review.
Unless separately authorized by you or otherwise permitted by an agreement with you, Upstream will not sell your submitted music or represent itself as the owner of your music.
4. Electronic Signatures
Certain Upstream forms, agreements, acknowledgments, or submissions may require an electronic signature.
We may collect and retain electronic signatures and related information for purposes including documenting consent, confirming agreements, maintaining business records, resolving disputes, and complying with legal obligations.
5. How We Share Information
We do not sell your personal information as part of our ordinary business operations.
We may share information when reasonably necessary with third parties that help us operate Upstream and provide our services, including:
Squarespace
Payment processors
Form and submission providers, including Jotform
Website hosting and technology providers
Analytics providers
Email and communication providers
Authorized Upstream reviewers
Contractors or professionals assisting Upstream
Legal, accounting, or professional advisors when reasonably necessary
These third parties may process information according to their own privacy policies and contractual obligations.
We may also disclose information when required by law, court order, legal process, governmental request, or when reasonably necessary to protect Upstream, our users, our property, or the safety and rights of others.
If T Maxwell Enterprises, LLC or Upstream is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction where permitted by law.
6. Cookies and Analytics
Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, measure performance, and support advertising or marketing activities.
Third-party services integrated into our website may also use cookies or similar technologies according to their own privacy practices.
Depending on your browser and location, you may be able to restrict or disable certain cookies through your browser settings or available cookie controls. Disabling cookies may affect the functionality of certain portions of the website.
7. Data Retention
We retain personal information and submitted materials for as long as reasonably necessary to:
Provide our services
Maintain business and transaction records
Fulfill the purposes described in this Privacy Policy
Resolve disputes
Enforce agreements
Meet legal, accounting, tax, or regulatory requirements
Protect against fraud or abuse
Retention periods may vary depending on the type of information and the reason it was collected.
When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.
8. Requesting Access, Correction, or Deletion
You may contact us to request access to, correction of, or deletion of certain personal information associated with you.
Requests can be submitted to:
We may need to verify your identity before completing a request.
Certain information may be retained when required or permitted by law, including transaction records, tax or accounting information, records necessary to establish or defend legal claims, fraud-prevention records, and records of agreements or electronic signatures.
Deleting personal information may also prevent us from continuing to provide certain services.
9. Security
We use reasonable administrative, technical, and organizational measures intended to protect information under our control.
However, no website, electronic transmission, cloud service, or data-storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or stored through our services.
Users should avoid submitting information that is unnecessary for receiving the requested service.
10. Minors
Upstream services may be used by minors where permitted by applicable law.
However, our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without consent or authorization required by applicable law.
If you are under the age at which you can independently enter into applicable agreements in your jurisdiction, a parent or legal guardian may need to review and consent to certain agreements, purchases, submissions, or uses of our services.
If we learn that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete or otherwise appropriately handle that information.
Parents or legal guardians who believe a child has provided personal information to Upstream improperly may contact us at support@upstreamyourmusic.com.
11. Third-Party Websites and Services
Our website may contain links to or integrations with third-party websites and services.
Upstream is not responsible for the privacy practices, security, content, or policies of third parties. We encourage users to review the privacy policies of third-party services they choose to use.
12. Your Creative Content
You are responsible for ensuring that you have the necessary rights or permissions to submit music, lyrics, artwork, recordings, or other materials to Upstream.
Our collection or possession of submitted creative materials does not establish ownership of those materials by Upstream.
Any permissions granted to Upstream concerning the use of submitted materials outside of providing the purchased service, including potential promotional or marketing use, may be addressed separately through applicable agreements or consent.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our services, technology, business practices, or legal obligations change.
When changes are made, we may update the “Last Updated” date at the top of this policy.
Material changes may be communicated through the website or other reasonable means when appropriate.
Your continued use of our services following an updated Privacy Policy is subject to applicable law.
14. Oklahoma Operations
Upstream For Artists is operated by T Maxwell Enterprises, LLC, an Oklahoma limited liability company.
Our business operations are based in Oklahoma, United States. This Privacy Policy is intended to operate alongside applicable federal, state, and local privacy requirements.
Nothing in this Privacy Policy is intended to limit rights that cannot legally be waived under applicable law.
15. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or information associated with you, please contact:
Upstream For Artists
Operated by T Maxwell Enterprises, LLC
Oklahoma, United States
Email:support@upstreamyourmusic.com